Welcome to the QUINONES LOPEZ FAQ section! Here, you will find answers to some of the most commonly asked questions about our products, services, shipping, and more.
1. What types of clothing do you sell?
We offer a wide range of high-quality men’s clothing for various occasions. Our product categories
We focus on casual, fashionable, and business styles to cater to every man’s wardrobe needs.
2. Where do you ship to?
We offer worldwide shipping, including the United States, European Union, Asia, Australia, and other international destinations.
3. How much does shipping cost?
- Free shipping on all orders over US$45.
- For orders below US$45, the standard shipping fee is US$7.50.
4. How long will my order take to arrive?
- United States & European Union: Orders are usually delivered within 15-20 business days.
- Rest of the World: Orders typically arrive within 20-25 business days.
Delivery times may vary due to customs delays or external factors, but we will do our best to ensure timely delivery.
5. How do I track my order?
Once your order is processed and shipped, you will receive an email with your tracking number. You can use this tracking number to monitor the status of your order via the carrier’s website.
6. Do you offer free returns and exchanges?
Yes! We offer free returns and exchanges, but please note that customers are responsible for shipping costs.
If customs duties are incurred, customers must pick up the goods and pay the duties themselves.
Returned items should be unused, undamaged, and free from stains.
7. What if my package is lost or damaged during shipping?
If your package is lost or damaged, please contact us within 7 days of receiving your tracking number. We will assist you in filing a claim with the shipping carrier and help resolve the issue.
8. Can I change my shipping address after placing my order?
Once an order is placed, we are unable to modify the shipping address. Please ensure all details are correct before finalizing your purchase. If you need to make changes, please contact us immediately at [email protected]
9. What payment methods do you accept?
We accept a variety of payment methods, including:
- Credit/Debit Cards
- PayPal
- Other secure online payment options
10. Do you charge sales tax?
Sales tax will be calculated at checkout based on the applicable rate in your region or country.